Shop Talk with Ken

Privacy Policy

Who We Are

Our website address is https://shoptalkwithken.com.  This site is the sole property of Ken Collins Marketing, owned in whole by Ken Collins.  We can be reached at the following address:

Ken Collins Marketing
PO Box 3521
Farmington, NM  87499

NOTE:  We hold our client and site visitors’ information as sacred and private.

What Personal Data We Collect and Why We Collect It

We collect site usage information using Google Analytics and Facebook Pixel.  These methods do not reveal any personal information to us, but allow us to see that X number of anonymous people have visited X pages on our site X number of times.  This information may also include generalized (not tied to any individual) information such as operating systems and browsers used by our visitors.  The Facebook Pixel does not reveal any Facebook account information to us, but it does allow us to target our website visitors with ads on Facebook even though we don’t know who they are.

Using any button on our site that allows you to interact with us through Facebook Messenger will subscribe you to our Messenger Bot.  You will receive immediate instructions when you do so that explain how to unsubscribe from our Messenger Bot.

Completing any non-shopping cart form on our site will allow us to collect any information asked for in the form – which may include, but is not limited to name, email address, phone.  This information will be used only in the way in which the form explains.

Making purchases on our site will allow us to collect information such as name and email address.  All payment information such as credit card information is unknown to us and is used in an encrypted format by our online payment processors.  This information is used to complete your order and provide the products and/or support you purchase.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

eCommerce Tracking

What we collect and store

While you visit our site, we’ll track:

Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed

Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping

Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 5 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

Payments

We accept payments through PayPal and Stripe. When processing payments, some of your data will be passed to PayPal or Stripe, including information required to process or support the payment, such as the purchase total and billing information.

Be Our Guest!

What makes YOU special?
We want to know!

Schedule a pre-interview screening call now and tell us why you want to be on Shop Talk with Ken.